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Notice (Aviso)

All Spanish technical support communications will be limited to chat, support ticket or email until May 28, 2026. We apologize for this inconvenience.
(Todas las comunicaciones de soporte técnico en español se limitarán al chat, a los tickets de soporte o al correo electrónico hasta el 28 de mayo de 2026. Pedimos disculpas por este inconveniente.)

Prometric/ProProctor Rescheduling and Cancellations

If you need to cancel or reschedule your FMC examination, you will need to contact Prometric at 1 (800) 479-6215.

Prometric & ProProctor Rescheduling and Cancellations

  • Communicate with Proctor for rescheduling and cancellations.
  • Additional fees may be incurred.

Depending on close your examination test day is will determine applicable fees:

Cancellation and Rescheduling Chart

NOTE: Any cancellation or reschedule of examinations that that are within 5 days of your examination date will require repurchase of the examination and proctor fees.

Quick links:

Certified Food Protection Manager Information

Certified Food Protection Manager Policies

General Policies